Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only

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About the property

Offering 2 outdoor pools, 4 hot tubs and a spa and wellness centre, Secrets Playa Mujeres Golf & Spa Resort All Inclusive Adults Only is located on a secluded stretch of white-sand beach in Cancun. It is situated right next to an 18-hole, signature Greg Norman golf course and boasts free WiFI and on-site parking. Each suite here is totally air-conditioned and includes a flat-screen cable TV, coffee maker and iPod dock. They also boast a spa bath, minibar and a small seating area. Tablets are featured in all suites with complete hotel information. At Secrets Playa Mujeres Golf & Spa Resort All Inclusive Adults Only you will find 9 different dining options: 1 buffet restaurant, 5 à-la-carte restaurants, 2 grills and a coffee shop, plus a private beach area and a tennis court. Other features offered at the property include entertainment staff, a nightclub and meeting facilities. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants, 12 bars, access to a water park. An array of activities can be enjoyed on site or in the surroundings, including golfing and snorkelling, with crystal clear water available right off the coast of the hotel. The popular resort city of Playa del Carmen can be reached in under 1 hour in car, while Cancun City Centre is a 15-minute drive away. The resort has the following certifications: Preferred by Nature 4 Diamond Award by the AAA

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Popularity

8.7

Very good

General

1062

Booking 7.9/10

119

Expedia 8.8/10

943

Main services

Bicycle tour

Tour

Dining Area

Spa & Wellness Centre

Private Beach Area

Safe

Business centre

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Outdoor furniture

Luggage room

Golf course

Garden

Fishing

Room service

Car hire

Laundry service

Free Internet

Beauty salon

Smoking area

Soundproof room

Desk

Hairdressing salon

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Theme dinner

Evening Entertainment

Tennis

Casino

Entertainment Area

Express Check-in/Check-out

Massage

Adapted for disabled

Swimming Pool

Aerobics

First aid kit

Fire extinguisher

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Pets allowed

Elevator

Meeting room

Only Adults

Turkish steam bath

Parking

Tennis equipment

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.2/10

Staff and Service9.2/10

Amenities8.6/10

Property conditions and facilities8.6/10

Neighborhood7.6/10

6 / 10

Leroy Alejandro

Place is nice. Would have liked to know that their closing soon which made it understaffed. Some areas such as night club and other entertainment were not available. Golf carts moving people around facility were very inconvenient time wise moving from area to area. One night we had to wait about 30 min to be picked up.

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19 Feb 2025

8 / 10

Margaret Mary

The weather wasn’t great the entire week, so we didn’t get the true experience of a tropical vacation- no fault of the resort. The beach was gorgeous with a close by bar and plenty of seating. The pool was nice, but beach chairs were snapped up early and the staff didn’t really help out with this. Drinks and food were readily available. The entertainment area is being upgraded - not fully open-and wasn’t the best for our group. We enjoyed the bands in the Rendezvous lounge though. Food was not of the quality of the Secrets Akumal location we went to last year. Tried to go to Dreams- sister location- but found the restaurant staff very unfriendly and the Gaucho restaurant inaccessible- it was closed even when the app said it was open and the day it was open the wait was 90 minutes. The spa was lovely. The fitness center adequate. I really hope they can organize the tennis/pickleball with a pro and sign ups for lessons or play. A great tennis center within walking distance is the Rafa Nadal Center. Another guest told me about that. All in all- I wouldn’t recommend a stay until the renovation is complete- 4/25 to12/25. Hard to judge or criticize because they are working to improve the property- but we were a bit disappointed for this vacation. Hopefully they will work to improve the sports complex, food and activities.

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27 Jan 2025

10 / 10

SHAWN DAVID

The property was nice and the staff was great. We would definitely return

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25 Jan 2025

6 / 10

Lorena

We had roaches in our room ! We called for room service and they placed us on hold for 15 mins. We hung up and called back and they answered and took our order. This property is closing soon for renovations I wish I knew that before booking because its needed.

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10 Jan 2025

Information about the area

Costa Mujeres, Mexico

The expansive beaches of Costa Mujeres are remote, fringed with palm trees and blanketed in sugary sand. The self-contained community — bordered on one side by the Caribbean Sea and the other by the Laguna de Chacmochuc Preserve — has a small selection of resorts, a golf course, a few restaurants and shops and a 170-slip marina.

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What’s nearby

Cabins "Isla Blanca" - 0.53 km
St. Joseph's Chapel - 1.6 km
Jurassic Splash Park - 2.03 km
Amada Port - 3.05 km
Amada Beach - 3.1 km
Sunken boat - 3.74 km

Getting around

punta sam ferry port terminal, mx - 3.82 km
isla mujeres, isla mujeres harbour, mx - 7.85 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 8.36 km
puerto juarez, terminal maritima puerto juarez, mx - 8.49 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 25.42 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Designated smoking area
Pets allowed
Adults only
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Hammam
Facial treatments
Spa facilities
Sauna
Live sport events (broadcast)
Hair styling
Themed dinner nights
Beach
Hot tub/Jacuzzi
Steam room
Head massage
Bike tours
Live music/performance
Tennis court
Movie nights
Aerobics
Foot massage
Private beach area
Hair cut
Cooking class
Pedicure
Evening entertainment
Entertainment staff
Manicure
Make up services
Personal trainer
Massage
Spa and wellness centre
Back massage
Body wrap
Nightclub/DJ
Golf course (within 3 km)
Foot bath
Fitness centre
Fishing
Full body massage
Body scrub
Beachfront
Spa lounge/relaxation area
Waxing services
Bingo
Beauty Services
Massage chair
Tennis equipment
Couples massage
Hand massage
Fitness classes
Spa/wellness packages
Neck massage
Body treatments
Yoga classes
Tour or class about local culture
Hair treatments
Fitness

Services

Valet parking
ATM/cash machine on site
Room service
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Private parking
Parking on site

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Reception services

Invoice provided

Languages

English
Español
Français
English

About the rooms

The accommodation has 628 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Safety deposit box
Fan
Iron
Tile/marble floor
Mosquito net
Smoke alarm
Laptop safe

Activities

Hot tub

Services

Executive lounge access
Wake-up service

Room Amenities

Clothes rack

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Spa bath

Media & Technology

TV
Telephone
Cable channels
Streaming service (like Netflix)
Flat-screen TV
iPod dock

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Exclusive services

Concierge services

Kitchen

Coffee machine
Cleaning products

Outdoors

Terrace
Balcony
Outdoor furniture

View

Sea view
Garden view
View

Living Area

Sofa
Seating Area

Bedroom

Alarm clock
Linen
Wardrobe or closet

Accessibility

Accessible by lift

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

El Patio

Access for guests and visitors
No reservation required

Himitsu

Access for guests and visitors
No reservation required

Oceana

Access for guests and visitors
No reservation required

Portofino

Access for guests and visitors
No reservation required

Seaside Grill

Access for guests and visitors
No reservation required

Bordeaux

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Additional charges may apply

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children are not allowed.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Golf packages are available information and prices available at front desk.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.